The ISO 29990 standard sets out requirements for the design, development, delivery, and evaluation of non-formal education and training services. It aims to enhance the overall learning experience and ensure that learners receive valuable and relevant knowledge and skills.

Organizations that comply with ISO 29990 demonstrate their commitment to delivering high-quality learning services. By adhering to the standard’s guidelines, these organizations establish a framework for continuous improvement and maintain a customer-focused approach in their educational programs.

ISO 29990 emphasizes the importance of clear learning objectives, learner-centered approaches, qualified instructors, appropriate learning environments, and the evaluation of learning outcomes. It encourages organizations to develop learner-friendly materials and methodologies, promote learner engagement, and provide ongoing support to enhance the learning experience.